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I see a lot of CIOs spending a lot of time — which is very important to do — on major business initiatives. But I often see an inadequate amount of time spent where the day-to-day, most frequent touchpoints are, which is with all the other ways the people in the company are their users. One of the big changes that has come with the mass consumerization of technology is that IT needs to flip that around a little and spend more time focusing on the overall employee experience.

from Google’s CIO on How to Make Your IT Department Great .
So happy to see that I’m not alone: before asking to sit at the ‘business table’ , dear CIOs, be sure to know how to do your homework first!
Incidentally this means you should have an IT background 😉
PierG

A manager has to know when to ignore a precise number. “He has to know that ‘larger’ and ‘smaller,’ ‘earlier’ and ‘later,’ ‘up’ and ‘down’ are quantitative terms and often more accurate, indeed more rigorous, than any specific figures or range of figures.”

via Fat Chance | The Drucker Exchange | Daily Blog by The Drucker Institute.

PierG

The natural tendency of most organizations is to restrict choices in favor of the obvious and the incremental. Although this tendency may be more efficient in the short run, it tends to make an organization conservative and inflexible in the long run. Divergent thinking is the route, not the obstacle, to innovation. – from “Deign Thinking for Social Innovation” by T.Brown, J.Wyatt

Amen!

PierG

In my readings I’ve collected some resources about “Social Media” and I want to share them with you. I hope they can inspire or be helpful!

American Express transforms Twitter hashtags into savings for cardholders
http://venturebeat.com/2012/03/06/amex-tweet-savings/

Meet Generation C: The Connected Customer
http://pandodaily.com/2012/03/06/meet-generation-c-the-connected-customer/

How To Optimize Twitter: Be Real, Profiles, RT, Hashtags & More
http://searchenginewatch.com/article/2157874/How-To-Optimize-Twitter-Be-Real-Profiles-RT-Hashtags-More

Facebook Timelines for Business: The Tutorial (by @brandgraphics)
http://soshable.com/facebook-timelines-for-business-the-tutorial/

PierG

The reason every experience has the potential to be unique to the user is, in part, because cognition is unique to each user

via Cognition & The Intrinsic User Experience | UX Magazine.

Cognition & The Intrinsic User Experience

Very good article!

PierG

I’ve collected some resources about “UX and friends” and I want to share them with you. I hope they can inspire or be helpful!

Ten Laws to Design By
http://3.7designs.co/blog/2010/07/ten-laws-to-design-by/

Free eBook: Six Circles – An Experience Design Framework
http://uxmag.com/articles/free-download-six-circles-an-experience-design-framework

Designing Experiences for Young Kids:Child Proofing your Application
UX MAGAZINE | 15 FEBBRAIO 2012
http://pulse.me/s/60TIP

The Psychologist’s View of UX Design
http://johnnyholland.org/2012/02/the-psychologists-view-of-ux-design/

PierG

In my readings I’ve collected some resources about “Social Media” and I want to share them with you. I hope they can inspire or be helpful!

How 5 Artists Use Pinterest
http://www.readwriteweb.com/archives/how_5_artists_use_pinterest.php

How Pinterest Changed Web Design
http://designmodo.com/pinterest-design/

How to Use About.me as Your Online Business Card
http://www.1stwebdesigner.com/design/about-me-online-business-card/

PierG

I’ve collected some resources about “UX and friends” and I want to share them with you. I hope they can inspire or be helpful!

Clear(ly), it’s time to say bye-bye to buttons
http://gigaom.com/2012/02/19/clearly-its-time-to-say-bye-bye-to-buttons/

Introduction To Designing For Windows Phone 7 And Metro
http://www.reallysimplewebsites.co.uk/introduction-to-designing-for-windows-phone-7-and-metro/

Amazing Design & Branding with Bravo
http://abduzeedo.com/amazing-design-branding-bravo

Usabilla Discover launches and is much more than “Pinterest for designers” [Invites]
http://thenextweb.com/apps/2012/02/23/usabilla-discover-launches-and-is-much-more-than-pinterest-for-designers-invites/?awesm=tnw.to_1DRMk

Common mobile web design mistakes
http://www.webdesignerdepot.com/2012/02/common-mobile-web-design-mistakes/

PierG

No way, I have to finish this year of blogging quoting again Seth Godin.

My last quote for this year is The reason productivity improvements don’t work:

Until you quiet the resistance and commit to actually shipping things that matter, all the productivity tips in the world aren’t going to make a real difference. And, it turns out, once you do make the commitment, the productivity tips aren’t that needed.

You don’t need a new plan for next year. You need a commitment.

Have a great 2012!

PierG

Nice post from Seth Godin author of some books like Linchpin: Are You Indispensable? Or Poke the box called Isolate yourself.

I paste here the post …

Insulate yourself from anonymous angry people
Expose yourself to art you don’t yet understand
Precisely measure the results that are important to you
Stay blind to the metrics that don’t matter
Fail often
Ship
Lead, don’t manage so much
Seek out uncomfortable situations
Make an impact on the people who matter to you
Be better at your baseline skills than anyone else
Copyedit less, invent more
Give more speeches
Ignore unsolicited advice

… and my personal translation in Italian.

Isolati dalle persone inutili che sono sempre incavolate
Esponiti all’arte che non capisci e non conosci
Misura in modo preciso solo i risultati che sono importanti per TE
Ignora le metriche che non ti interessano
Fallisci spesso
Rilascia, consegna qualcosa
Ispira, non gestire troppo
Fai la differenza per le persone a cui tieni
Sii il migliore di tutti nelle tue competenze fondamentali
Pensa meno ai dettagli, crea più cose nuove
Parla di più davanti ad un pubblico
Ignora i consigli non richiesti

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PierG

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