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Many people think of business travel as a chore. I see it as an opportunity. Not to generate new work, necessarily (though that’s nice, too), but to exercise my curiosity, think about problems in new ways, and get inspired.

via Never Be Bored on a Business Trip Again | Design Thinking.

PierG

Today I read this tweet from @JerryWeinberg

When managers don’t understand the work, they tend to reward the appearance of work (long hours, piles of paper, …)

This reminds me of the risk of setting (wrong) goals.

  • if you are (VERY) lucky, you can just achieve them. No matter how they mach with the overall goals of the company (assuming the goal of the company is clear). No matter how you do it (the more you push on incentives on these goals, the more people will ‘act’ to achieve them .. no matter the consequences);
  • when you set the goal, you alter the ‘system’ in an unpredictable way as people start behaving differently: what if the goals of different people start colliding? And this is even more visible when there are incentives related to these goals.

OK you might say that all these ‘unexpected consequences’ are because ‘they’ are not able to set goals properly: well, as my experience says that setting right goals is impossible, I think that MBOs, SLAs, KPIs tend to ruin organizations more than helping them … and give manager great excuses.

[new] What’s even worst with SLAs is that managers tend not to read contracts properly, and who read them (lawyers?) are not the ones who understand the content.

So this is a system that in theory might work but in reality it doesn’t … because we are humans and not predictable machines controlled in closed-loop.

Amen!

PierG

Courtesy of isafmedia, Some Rights Reserved

A child’s day from 9am to 3.30pm is like a 20-hour day for an adult. Children experience many new things every day and time passes slowly, but as people get older they have fewer new experiences and time is less stretched by information. So, you can “lengthen” your life by minimising routine and making sure your life is full of new active experiences – travel to new places, take on new interests, and spend more time living in the present

via The neurobiology and psychology that connect summer vacation with your morning run – Boing Boing.

Interesting link I’ve read following @abeggi (and his blog www.andreabeggi.net).

Where would you love to  apply this ‘trick’ to your mind? Being back from vataions, I’d have applied it to my vacation 🙂 but as I’m getting old I think I should apply it to any pleasant moment of my life.

To tell the truth it seems a bit counterintuitive to me … isn’t when you are bored that time doesn’t pass at all? Any clu?

PierG

I’ve collected some resources about “UX and friends” and I want to share them with you. I hope they can inspire or be helpful!

Super useful online tools to work with images
http://www.catswhocode.com/blog/super-useful-online-tools-to-work-with-images

New Design Practices for Touch-free Interactions
http://uxmag.com/articles/new-design-practices-for-touch-free-interactions

7 Basic Best Practices for Buttons
http://www.uxmatters.com/mt/archives/2012/05/7-basic-best-practices-for-buttons.php

Building a modern grid system
http://www.netmagazine.com/tutorials/building-modern-grid-system

PierG

I’ve collected some resources about “UX and friends” and I want to share them with you. I hope they can inspire or be helpful!

Is the New Facebook Timeline a Failure in Design?
http://www.jeffbullas.com/2012/05/03/is-the-new-facebook-timeline-a-failure-in-design/

A Persona Template
http://www.romanpichler.com/blog/agile-product-innovation/persona-template-for-agile-product-management/

37 Best Wireframing, Prototyping and Mockup Tools for Web Design and Planning
http://www.quertime.com/article/arn-2012-05-02-1-37-best-wireframing-prototyping-and-mockup-tools-for-web-design-and-planning/

How text editing on the iPad should be prsm.tc/VH36XV via @prismatic

PierG

Dealing with change. I believe this will be one of the most essential skills as our kids grow up, as the world is always changing and being able to accept the change, to deal with the change, to navigate the flow of change, will be a competitive advantage

via » 9 Essential Skills Kids Should Learn :zenhabits.

A very tough and very important task for us as fathers … teach to deal with change: any recipe?

PierG

Nice post from Seth Godin author of some books like Linchpin: Are You Indispensable? Or Poke the box called Isolate yourself.

I paste here the post …

Insulate yourself from anonymous angry people
Expose yourself to art you don’t yet understand
Precisely measure the results that are important to you
Stay blind to the metrics that don’t matter
Fail often
Ship
Lead, don’t manage so much
Seek out uncomfortable situations
Make an impact on the people who matter to you
Be better at your baseline skills than anyone else
Copyedit less, invent more
Give more speeches
Ignore unsolicited advice

… and my personal translation in Italian.

Isolati dalle persone inutili che sono sempre incavolate
Esponiti all’arte che non capisci e non conosci
Misura in modo preciso solo i risultati che sono importanti per TE
Ignora le metriche che non ti interessano
Fallisci spesso
Rilascia, consegna qualcosa
Ispira, non gestire troppo
Fai la differenza per le persone a cui tieni
Sii il migliore di tutti nelle tue competenze fondamentali
Pensa meno ai dettagli, crea più cose nuove
Parla di più davanti ad un pubblico
Ignora i consigli non richiesti

Inspiring?
PierG

A small example of thinking at your job not as a simple sequence of tasks but as an experience to give to your customer.

I have a person who’s helping my family in doing the house cleaning and other stuff like that. She comes once a week for few hours and almost fix everything. She is very passionate, energetic and give  her own ‘touch’ to what she does.

Here is an example in the picture: she combined the tape and the pens that where on small piece of furniture in this way. It was not required, it was my fault leaving that stuff aroung but .. she did it. And when I saw it in the evening I smiled and though ‘thank you’ 🙂

Zara

PierG

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