What IT managers want
No new applications to deploy, no new features to support, no new hardware to install, no new operating systems to patch, no new services to provide, no new security holes to close ….
What suppliers want
Sell new applications, add extra features to increase value of products, provide new services on top of the old one (for more money), extend customer architectures to plug in new pieces of functionality, sell consolidations, invent the new buzzword (after XML, SOA, green, …) …
… who cares about what the users want?
It’s like having a car with 800 horsepower but being able to drive at max 30 kph … we must find a way to put all this power on the ground: this is the real innovation we have to research the IT space.