By joebeone

<< Thank you Hal and congratulations: you did an excellent job >>

How much does it take? 5 seconds! How big is the result? HUGE: it makes both happy, more willing to share, more willing to do, more willing to improve ….

And the emotional reward is huge even if:

  • the ‘job’ was small
  • it’s not completely true that he did an excellent job.

So why don’t we use it more?