I had the chance to have a couple of conf call in the last weeks with two guys that, among other qualities, are great professionals.

I had a strange feeling while I was talking and just after some time I understood what this strange feeling was: they were NOT interrupting me.

We are so used to interruptions during conversations and, in some way to lean on these interruptions, that you feel strange if you don’t get one! 🙂

And as Mark & Mike use to say on Manager Toolsevery interruption decrease harmony” (that means, increase the conflict level) … you’d better pay attention on it and thank you guys for this live lesson.