On Friday I received two gifts.
The first one is from Mark: thank you Mark, I appreciated. He made me think once again how TRUST is important, how working on people is MORE important than working on tools (persuasion over control).
The second is from Marco: I was a bit skeptical on the effectiveness of techniques for generating ideas. I learnt that techniques are useful AND that there are two other important things: your mind set while generating ideas and the way you are going to sell your ideas.