I do believe people is the key. And I think training is VERY important.
What I see around are two different behaviors, both well established! :
- (bed) managers are not sponsoring training because it’s a waste of time;
- employee who could train, would like to train BUT they don’t do because they have no time!
If the first is real evil, the second is perversion. Let me re-phrase the quote I wrote in a previous post:
How do you balance work and training? You don’t balance it, you go and DO it!