From a sinner: NEVER interrupt people.
Yes I know we are smart and can anticipate what they are saying, and I know they are a bit too slow or tend to talk a bit too much BUT here is what happens:
- you are not listening couse you pretend to know what they want to say. This means that 90% of the times you are loosing something
- you are irritating them, and that’s not a good thing AT ALL if you want them to listen to you
- you are moving the discussion from something based on facts to something based on emotions … are you ready to deal with it?