As you know if you read this blog, I’m involved in studying the relationship between IT departments and other departments and how this relationship is different.
A client of mine has received this email recently:
Why do we need all these docs / emails to authorize / perform this task? Change the way in which you do [...]

By joebeone
<< Thank you Hal and congratulations: you did an excellent job >>
How much does it take? 5 seconds! How big is the result? HUGE: it makes both happy, more willing to share, more willing to do, more willing to improve ….
And the emotional reward is huge even if:

the ‘job’ was small
it’s [...]

I’ve just watched this interesting presentation: The Myths of Innovation by Scott Berkun the writer of The Art Of Project Management.
Very interesting beginning: talking about the definition of the word Innovation (to begin or introduce something for the first time), he points out that the definition is ‘relative’. What’s standard for [...]

In the picture, you can see what I found in a (supposed) PROFESSIONAL magazine about negotiation.
For non italians:
NONVERBAL COMMUNICATION
More than 50% of our messages are sent by our body

Bluff clues:

fleeting look
hidden hands
touch next to the mouth
contracted pupils

Tiredness clues:

Sitting position

Is this the description of a (bad) negotiator or of a junkie?
NONVERBAL language IS THE KEY of [...]

Twitter is a free social networking and micro-blogging service that allows users to send “updates” (or “tweets”; text-based posts, up to 140 characters long) to the Twitter website, via short message service (SMS), instant messaging, or a third-party application such as Twitterrific or Facebook.

This quote from Wikipedia is just in case you are so [...]

Yes, here we are: Mark & Mike have been talking about videos for some months and this week have issued their first ‘beta’.  It’s a sample from a bigger release and it’s about the Feedback Model.
Check it out the videos here.

Extremely good and useful stuff as usual: congrats guys!
PierG

By Atmo
It takes time to write a good email: it must be SHORT and effective (among other characteristics).
Choosing the more appropriate words is one of the things to do.
When I write appropriate I don’t necessary mean the best from the semantic point of view of that particular word, but the one that has the chance [...]

I’m surrounded by IT people complaining on how IT is not well considered, is not important enough, is not taken into account when there are important decisions to make …
I don’t have the receipt but I know that one key is communication: look at a (almost) real life email from an IT dept to [...]

As usual, a great post from Garr Reynolds: Brain rules for PowerPoint & Keynote presenters
In the post, Garr links us to a presentation he wrote about one of his favorite books: Brain Rules.
Read the post and, if you want, have a look at the presentation on Slide Share here done:

PierG

Small interface problem ….

PierG