About
My name is Piergiorgio Grossi.
I’m an IT operating manager and Deputy CIO in an Italian company and my background is in software development.
I’ve been involved in management stuff for years: my personal and professional interests are management, communication, agility, IT, chaos theory, NLP, …



Hallo, very stilish blog.
May I ask you a question about your layout?
I noticed that you got in Regulus a custom layout for the sidebar…
How did you get it? It seems that is not customizable in this way.
Thank you
Kind regards
Massimo Ugues
No customization, just selected the layout!
Sorry,
PierG
liked some of the articles on management…don’t know about the chaos theory though.
Hi PierG,
I’m glad you found my recent post, “Strategically Focused; Tactically Agile IT” to be interesting. My main point is that there are three business process loops that must be understood and practiced in order for an IT organization to maintain strategic focus and achieve tactical agility.
The process loop that maintains strategic focus is the OODA Loop (Observe-Orient-Decide-Act). As events unfold, the OODA Loop in the Act step triggers one or both of the two loops that deliver tactical agility. Tactics are about action and there are only two types of action in business: improve an existing process; or create a new process.
Improving an existing process is done by the use of the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) process loop. Creating a new process is accomplished by the use of the Define-Design-Build process loop.
All three of these loops require the mastery of specific skills just as the game of soccor or basketball require the mastery of a specific set of skills. When an IT organization masters the skills required and employs them to drive these three process loops they start to see strategic focus and tactical agility happen.
I know this because I practiced it for six years as the CIO of a large distribution company. As my IT staff learned and practiced the skills and processes they transformed themselves and the company. They earned the CIO 100 Award three times between 2003 and 2006 because of this.
Excuse the long ramble here…I feel at times I am on a mission to spread the word and tell people about this…I believe these practices are what will drive the future of the IT profession.