People is the key! Every book / paper / article on management written in the last years underlines this concept.

Have a look at the Skill Matrix Tutorial post, in the Gemba Panta Rei blog: they suggest a visual management tool to improve skills development.

Nice post and great blog.

PierG



One Response to “Focus on people”  

  1. 1 Massimo.

    I use skill matrix tool as follow:
    1. divide each personnel working on the same task / process;
    2. prepare a double entry table for each task / process;
    3. enlist personnel on one axis; required competences on the other axis;
    4. for each person create a pie crossing each “competence title”;
    5. for each person fill pie’s section in “red” to define and visualize his/her actual level of knowledge;
    6. If his/her actual level of competence is the level organization need don’t do anything;
    7. for each person fill pie’s section in “blue” to define and visualize a gap of knowledge he/she has to fill;
    8. as soon as he/she completes training with successful results his/her “blue” section must be changed in a “red” section.
    On this way, in addition to all known plus, you can even:
     visualize and act only on defined ability gaps;
     visualize for each competence gap between actual and required knowledge level;
     visualize for each person gap between actual and required knowledge level.
    Not so easy to explain in words as to use as a tool…

    Massimo.

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