If you read this blog, you know I’ve some post on effective e-mail communication.
I’ve a new one to add: it’s a suggestion to read this post in the Career Intensity Blog by Dave Lorenzo.
There is an interesting sort of ’survey’ about excuses on why people are so bad in answering / managing emails. Here are just the bullets (read the post for further info):
- If it is important, another email will be sent
- I have too many emails
- I only read or respond to emails from my team and manager/boss
- If someone else does not respond to my emails, why should I respond to their emails?
- My mailbox is full
- I have too much ‘real’ work to do
David makes also some recommendations: on many I agree completely (es. procrastinating a response to an email typically means never responding to that email).
And there is one I don’t agree: checking emails during meetings, if possible, helps a lot too. I see that sometimes meetings have ’holes’ that you could exploited in some way but it’s almost never appropriate, I learnt it the hard way, to have a PC (or a BlackBerry) in front of view and check emails or do something else.
PierG





2 comments
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December 18, 2006 at 9:46 am
Ilias
When I procrastinate a mail response because I’ve bot enough time I usually “TAG” that mail… I hardly forget to give a response.
But sometimes that means that “you don’t want” to response to that mail… it is a nice alarm to make youself another question: “why don’t you want to answer that mail? …find the root problem”
http://www.dilbert.com/comics/dilbert/archive/dilbert-20061217.html
December 18, 2006 at 4:13 pm
Paolo Polce
nice one
P