Again on better e-mail usage

29Nov06

I like this post on Eric Mack blog. Here is the quote that’s the heart of the whole post:

if an email takes more than two minutes to respond to, I delete it

A bit ‘extreme’ but … it’s something that we should take in mind while writing to anyone.

PierG

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2 Responses to “Again on better e-mail usage”  

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  1. 1 Angel Gunawan on November 30, 2006 said:

    Can you please leave your address number and where you live because I’m doing this report about hummingbirds and experts so you will get a letter from me and please respond my project will be due on February Thank you

  2. 2 Steven (from Manager Tools) on December 2, 2006 said:

    If you delete the e-mail and make a note to reply via another method (phone, face to face, etc) I can see this being useful.

    I see a lot of power in the ability for one person in a group to aska question on behalf of the group (perhaps copying everyone, perhaps not). In this scenario, I think it’s better to use e-mail to Reply to All, and answer the question clearly and correctly for everyone in the group. Well worth the investment of a few extra minutes to avoid repeats of the same question later.

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